Frequently Asked Questions
Everything you need to know about your Wekome India experience.
What is the standard delivery timeline for orders within India?
We typically process orders within 24 hours. Depending on your location, delivery usually takes 3 to 7 business days across major cities in India.
Does Wekome India offer a warranty on electronic accessories?
Yes, all our genuine Wekome products come with a standard 6-month to 1-year limited warranty covering manufacturing defects from the date of purchase.
What is your return and replacement policy?
We offer a 7-day replacement policy for products received in damaged or defective condition. Please ensure the original packaging and invoice are kept intact to process your request.
Are your charging cables and power banks compatible with iPhones and Android devices?
Absolutely. We offer a wide range of MFi-compatible Lightning cables, USB-C fast chargers, and universal power banks designed to work seamlessly with all major smartphone brands.
How can I track my shipment once it has been dispatched?
Once your order is shipped, you will receive an SMS and email containing a unique tracking ID and a link to our logistics partner's portal to monitor your delivery in real-time.
What payment methods are accepted on Wekome India?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.